In Need of a Gas Fireplace Service? Schedule with Garden State Chimney

There’s no denying the warmth and comfort that a fireplace in your home can bring, but the whole experience is made that much more enjoyable when that fireplace is fueled with gas. You no longer have to haul the wood, spark the flame, and twiddle your thumbs as you wait for the fire to really start.

But what about when you hit the switch, ready to enjoy some heat and… nothing happens. You press the tiny paneled button back to its resting position, hoping it’s just a fluke as you push the switch again. But no luck. The spark simply will not ignite. Now, instead of enjoying flickering flames, you push yourself back to your feet and grab a bunch of blankets instead. And make a note to call someone about a gas fireplace repair service in the morning.

The good news for homeowners living in the greater Northern New Jersey area, is that Garden State Chimney is just that – a phone call away.

  • Having issues with your pilot light not lighting?
  • Do your gas logs look a bit worse for wear?
  • Is your gas fireplace system just not functioning the way it once was or as efficiently as you’d like it to?

If you answered “yes” to any of those questions – or if you have a different chimney or fireplace issue – Garden State Chimney is the place to call.

We’re friendly and professional, knowledgeable and honest, and big fans of Mary Poppins – especially all the rooftop scenes. Want to learn more about us and what we can offer you? Reach out! You can give us a call at 973-519-0802 or, if you’d prefer, fill out an appointment request form right here on the website.

What’s Included in a Gas Fireplace Inspection and Cleaning?

Great question! These sleek appliances have a lot more going on than it might seem at first glance. So, what does our gas fireplace service checklist include?

  • We disassemble the unit. Any mesh, glass doors, panels, screens, curtains, etc., are removed entirely so we can be sure to reach everything that we need.
  • The logs and surrounding media are brushed free of dirt, soot, and other debris. This is also the stage where we wipe down the entire firebox, vacuum out any spider or cobwebs, and inspect each log thoroughly to make sure there are no cracks, holes, or other signs of damage. Before moving on, we also make sure to check that the pilot light (or other burning apparatus) is working properly and that the gas valves are still connected accordingly.
  • We check for any signs of clogging and other deterioration or damage. Before reassembling the unit, we check to make sure everything works the way it is intended. What do we look for? The system’s blower operates appropriately, the CO detector is in proper working order, the temperature-monitoring probe (known as the thermocouple) is correctly connected, the thermopile is still functioning and converting all thermal energy to electric, and that all associated fireplace controls (remotes, thermostat, etc.) are not experiencing any connection issues. Phew, think we got it all!
  • We ensure that all internal and external elements are clean and shiny. Ok, well, maybe not necessarily “shiny,” but you get it. We make sure that everything is dusted off, wiped down, and vacuumed out. If your gas fireplace has vents, we will also be sure to look over your chimney vent to ensure there is no damage. This step of the process not only makes everything look brand new, but also removes the danger of any left behind dust catching on fire.
  • Finally, we put everything back together in accordance with the manufacturer’s guidelines. While we work on your system, throughout the whole cleaning and inspection process, we make notes of any parts and pieces that may require a repair or a replacement – keeping all our customers informed of our findings, so we can be sure to schedule any appropriate services that may be needed.

Do Gas Fireplaces Need Routine Maintenance?

There is a common misconception throughout the industry that one of the reasons homeowners switch from wood to gas is because the latter does not require the same maintenance services as the former. And while there is some truth to this claim, it is not absolutely accurate.

Little vent-free gas fireplace service action

Just like traditional masonry and other wood-burning fireplaces must be cleaned and inspected every year to ensure they continue to perform optimally, so, too must their gas-fueled counterparts.

Just because a gas fireplace is fully contained and does not produce the same level of creosote and other visible byproducts found in an open-faced wood-burning system, does not mean they require no level of maintenance. When a system is fueled by wood, it can often be easier to see when it might be time for an inspection or a cleaning, but just because a gas fireplace might not look dirty (and everything continues to appear well-functioning), does not mean you should skip out on their year’s inspection.

How Often Should I Service My Gas Fireplace?

In a lot of ways this will depend on how often you use your system, the way in which it is used (as in operating in accordance to manufacturer’s recommendations or not), and some other factors, but at the bare minimum, you should plan to get your gas fireplace serviced at least once a year. For instance, if you have a ventless gas fireplace that is only meant to be operated for a few hours at a time and you tend to leave it on for more than that, you’d likely need service a bit more frequently.

When should you plan to schedule these regular services? According to the Chimney Safety Institute of America (CSIA), homeowners with a gas fireplace should have their systems inspected and swept by a professional chimney sweep every year before the beginning of each burning season. Why? Because it ensures that everything is safe, sound, and suitable for regular use all season long. Plus, it’ll save you lots of money in the long run because any bugs (literally and figuratively) and general inefficiencies will be caught before they become a more detrimental issue both for the system and the safety of you and your family.

What Are the Common Problems with Gas Fireplaces?

Generally speaking, the most commonly found issues with gas fireplaces have to do with the ignition system. Usually, the problem lies in the pilot light – the key to the ignition, so to speak – and manifests as an inability to light the flame. However, if your system seems to be acting strange, it is also entirely possible that the logs somehow shifted or were installed incorrectly, or that the system has not been operated properly or appropriately cared for.

Basically, just don’t rule anything out until a professional chimney sweep does a thorough inspection.

That being said, you might be thinking, “Pilot light? Huh?” – and we don’t blame you. Remember, we said these things are actually pretty complicated! When it comes to pilot lights, there are two different types: traditional standing pilot light and electronic intermittent pilot ignition (IPI). While they both captain the ignition system (you know… like a pilot) and tell the rest of the “team” what to do and when, they do so quite differently. How so?

  • A traditional standing pilot light perhaps gets its name from two places: “traditional” because for a long time it was the first and only and “standing” because its role is to provide a steady, constant flame. This means that, as long as your gas fireplace is on and ready for a fire at a moment’s notice, the pilot light is lit. While this feature is reliable and sparks a full flame fire with ease, it also means that you’re using even the smallest amount of fuel to keep it running, even when there is no full fire.
  • Alternatively, the intermittent pilot ignition (IPI) is featured in many newer gas fireplace models. This system has technology that allows it to communicate with the main burner and tell it when to ignite. This option, of course, is significantly more efficient than its predecessor simply because it does not require any fuel to keep the system constantly in operation mode. Thus, any amount of gas burned is translated directly into heat output.

When you go to start up your gas fireplace and notice that either where once there was a constantly burning flame there is none, or that the technology in place is just not communicating with each other, you very likely have an issue with your pilot light. 

Not to worry, though. For homeowners living in Northern New Jersey, the talented team at Garden State Chimney is equipped with the skills and experience to get everything restored to its proper working order. All you have to do is set up a time for us to come take a look, and we’ll handle the rest. Schedule with us right here online, or by calling 973-519-0802. Let’s get that pilot back up and running so you can get back to enjoying your appliance.

Gas Log Spruce Up Service - Before

Gas Log Spruce Up Service – Before

Gas Log Spruce Up Service - After

Gas Log Spruce Up Service – After

Why Does My Gas Fireplace Smell?

If you notice strange odors coming from your gas fireplace, it could be due to any number of things:

  • A clog or leak in the gas valve
  • Burning dust or other fallen debris
  • Accumulation of creosote or other caked-on debris in the flue (if it’s a vented model)
  • The system has not been operated in awhile

In any case, the most important thing to do if/when you notice previously absent smells is to stop using the system. While there is always the chance that it smells a bit musty or strange because it hasn’t been used in a few months, unless you’ve already had your yearly inspection and everything was in proper working order, hold off on using your gas fireplace until a professional checks it out. Considering all the potential dangers associated with both gas and fire, we always think it’s smarter to be safe and prepared.

How Do I Know if My Gas Fireplace Needs Cleaning?

For the most part, it’s usually pretty straightforward when it comes to knowing when you should have your system cleaned because you’ll notice dust, creosote, and other buildup coating the logs and the inner walls.

However, you can’t always see every little nook and cranny, so here are some other things to keep an eye out for that can help you determine if your system is due for some professional care:

  • Your gas ignition is not sparking
  • The system is generally less efficient than normal
  • The logs look a bit dull and well-worn
  • You’re noticing strange smells
  • All glass coverings and surrounding areas look cloudy or coated in a dark film
  • Your last cleaning was around or over a year ago

Long story short? Stay up to date with regular annual maintenance and always call a professional when anything changes or something seems off. That’s what we’re here for – to diagnose issues and get them fixed as promptly as possible.

Can I Repair a Gas Fireplace Myself?

We’ve come to find that we’re not the biggest fans of the words “can I…” as they relate to anything chimney-related.

Why? Because many people either don’t realize how complicated chimney and fireplace systems are or do not fully connect the dots on just how much detail goes into ensuring their system is operating properly and safely.

We’d like to reiterate: a chimney’s sole purpose is to release the harmful exhaust chemicals produced during a fire that takes place in your home. Yes it is contained, yes it is safe – but only when serviced by those who know what they’re doing and what to look out for.

We can guarantee you that any money you might be saving in upfront fireplace or chimney repair costs by attempting a high-stakes DIY project, you’ll lose out on in the end (and then some) when you have to call in a team of experts to fix it the right way. Save yourself the trouble and stress, and trust Garden State Chimney to do it efficiently and professionally the first time.

Schedule right here online, or give us a call at 973-519-0802.

How Much Should I Expect To Pay for a Gas Fireplace Service?

As much as we wish we could name you an exact price of service, we cannot. And not because we don’t want to, but because the truth is that it can vary greatly. It’s not one of those “one-size-fits-all” things because gas fireplaces – and any associated issues – are simply not “one-size-fits-all.” There are a host of different factors that can play into the cost of a gas fireplace service. 

However, just because we don’t have our prices listed on our website does not mean that we won’t provide them! If you have a question about pricing for a gas fireplace service (or any other chimney-related service) for your home near Passaic County, please contact someone from our team. We strongly believe in price transparency and want to make sure you enter into business with us feeling confident that we’ll deliver quality work at an affordable price.

We’d love to chat with you to hear more about your fireplace system and what you’re looking to have done.

Is a Gas Fireplace Different From a Gas Insert?

While gas fireplaces, inserts, and gas logs tend to be used by the public to describe any gas-fueled flame, are they all referring to the same system, or is there actually a difference that sets them apart from each other?

If your hunch was to say that they are not, in fact, all the same, you’d be correct. Though each does require a gas connection in order to produce both flame and heat, they are otherwise three different heating systems. The general overview of each one looks a bit like this:

  • Gas Inserts: Per the name, a gas insert is an appliance that is “inserted” directly into an existing fireplace. With this option, homeowners get the benefit of maintaining utilization of their chimney, while switching the fuel from wood to gas. (Or by switching from an inefficient gas fireplace to an efficient gas insert.) Because an insert is installed into an existing structure, it’s very important that all requirements are met with regard to specifications and dimensions and such. This usually warrants a more lengthy and involved installation process, but the trade-off is high heat output and room for creative decorative trim.
  • Gas Fireplaces. Thanks to modern technology and general heating system advancements, gas fireplaces, unlike inserts, have the capability of being placed just about anywhere. Available in both vented and vent-free models, homeowners have a lot of creative liberty when it comes to installation. Depending on the type – vented or ventless – these systems either utilize a flue connected to the outside through a wall to exhaust spent fumes or recirculate that combustion air back through the living space. Gas fireplaces are an excellent choice for those looking for something new that can be installed within a matter of a few hours.
  • Gas Logs. Made of a refractory material, like ceramic or cement, gas logs provide a similar experience to the more “traditional” fireplace look and feel – without all the mess that comes with burning wood. The most inexpensive option of the three gas-fueled systems, gas logs are an excellent choice for homeowners with an already existing fireplace/chimney system, but who are interested in gas as a fuel source as opposed to wood.

Already know which option sounds like the best choice for you and your family’s lifestyle? Let’s set up a time to begin the installation process.

Struggling to decide between all these excellent models and looking for some professional advice and guidance? We’re here to help with that too. Or, if you are in search of a reputable company to perform your annual chimney cleaning, Garden State is the place to call. Dial 973-519-0802 or fill out our contact request form today.

Ready To Schedule?

Get your process started today. For homeowners in Northern and Central New Jersey, there’s simply no team better to perform your gas fireplace service than Garden State Chimney. You can reach us at 973-519-0802, or, if you’d prefer, right here online. Learn why we’re the preferred chimney service provider in your area. We know we won’t let you down.


At Garden State Chimney, we’re proud of the professional chimney and fireplace repair services we provide.